Health Care and Future Health System

What Will the Hospital of the Future Look Like?

winnovation helped the Vinzenz Gruppe to identify future challenges as a health care provider by using Open Innovation methods like Innovation Roadmapping and Lead User & Lead Expert Search

Challenge

As the digital transformation progresses, industries have to become fit for the future.

Being aware of the changes in the health market, our client Vinzenz Gruppe, one of the most innovative hospitals owners in Austria, asked what a possible future hospital might look like. What key functionalities might a hospital need to provide in 2028 – and how might the health ecosystem change based on future digital possibilities?

Approach

winnovation crafted a tailor-made Open Innovation foresight-project to the Vinzenz Gruppe. We invited a carefully selected group of international Lead Users and Lead Experts to a two-day co-creation workshop in Lower Austria. Together with internal experts from Vinzenz Gruppe they designed the hospital of the future and its embedding in a possible future health ecosystem in a digital world.

In several intense sessions, experts from diverse backgrounds illuminated the topic from different points of view and therefore fuelled the discussions and highly enriched the outcome.

Result

One of our international participants, Roi Shternin, an innovative health entrepreneur from Israel, judged his experience on our workshop with “the most significant regarding ideation in health care” he has ever made.

I believe that the right people came together in order to find the right answers
— Roi Shternin

The client gets a comprehensive paper that gives a clear strategic orientation for the future. Results of the co-creation workshop include:

  • Remote, digital services: In addition to budget constraints the shifted expectations from the patients will urge the hospital of the future to offer remote digital services besides the physical location. Those services will guide the patient from cradle to barre.

  • Participatory health care: The user will be strongly supported by digital means on the whole user journey. The experience they make will differ from todays. Participatory health care is the key word of tomorrow’s system.

  • New professions will emerge to support patients and medical staff along the novel user journey.

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